Account FAQ

For current insurance and Medicare policies, please click here.

The CPT codes listed on our website are for informational purposes only. This information is our interpretation of CPT coding requirements and may not necessarily be correct. You are advised to consult the CPT Coding Manual published by the American Medical Association.Labrix takes no responsibility for billing errors due to your use of any CPT information from our website.

For customers with significant monthly kit volumes and the desire to apply their brand to all elements of the testing process, Labrix offers a private label program. Call us for more information.

The most common profile ordered is the Comprehensive Hormone Panel (8-hormones). This includes estrogen, progesterone, testosterone, DHEA and the 4 cortisols. Both men and women may benefit from testing with this panel. Please note, you can always call within 25 days of the lab receiving the sample to order additional testing if desired. For women with a family history of breast cancer and menopausal women, many providers will run the Comprehensive Plus Panel which adds estrone and estriol.

Simply click here or call Labrix at 877-656-9596 and let us know how many kits you need.

Labrix pays for all ground shipping within the contiguous United States (additional shipping charges may apply to AK and HI). If you need the kits faster than ground, we will invoice you for the difference. International shipping charges apply, contact Labrix for more information.

Labrix has a dedicated team of account representatives with extensive marketing and business development training who are available to help you develop and grow your hormone balancing practice. Call Labrix to discuss your needs and objectives.

Yes. If you require individual shipping of kits to your patients directly, Labrix offers a simple drop ship program. Call Labrix Provider Services team for more details.

Labrix has customers all over the world. Are you interested in doing business outside of the US or know an international health care provider looking for an excellent saliva testing service? Call Labrix today to learn more about our international programs.

Our business relationship is with you, the practitioner. Patients will occasionally call with questions and they are redirected back to you. We do answer patient questions related to insurance billing.

Please feel free to link your website to the Labrix website. You can also post links to the Labrix recorded patient education presentations. We do not list practitioners on our website for business reasons, however, we do have a find a provider referral service available for the general public. Patients may email or call to request referrals to a practitioner and we will provide names within 48 hours.

For specific marketing requests please contact our Marketing Department at 877-656-9596 or by email editor@doctorsdata.com with your request. We encourage you to let us know where we can improve.

Labrix has a dedicated team of account representatives with extensive marketing and business development training who are available to help you develop and grow your hormone balancing practice. Call Labrix to discuss your needs and objectives.